Covid-19 (Coronavirus): Advice to Icarus Clients & Therapists

As you appreciate, we are in the midst of an unprecedented global health crisis. The situation is moving quickly and guidance is ever-changing. In the light of the social distancing measures announced earlier this week, we are taking this opportunity to update our advice to our clients & therapists and reiterate our signposting of official guidance where it remains relevant. We will be working to support you at this difficult time and will be issuing further updates to our statements and advice on a very regular basis. You can also follow us on Twitter, Facebook to keep up to date.

Disciplines involving hands-on therapies

On the guidance from our professional associations in the light of recent Government guidance on social distancing we are ceasing all hands-on therapies with immediate effect until further notice. It is a difficult decision to take given the impact it will have on some clients, but Icarus believes it is the right thing to do to assist in stemming the spread of coronavirus which can be transmitted by those who do not develop any symptoms. Safeguarding the health of our clients, our own health and that of our staff is paramount. We have a duty of care to do all we can to help end this world health crisis.

Disciplines involving hands-off therapies only

Icarus’s advice to all our therapists practising hand-off therapies is to closely monitor the latest guidance issued by the Government on the website with regards to the spread of coronavirus.

As the situation has been evolving very quickly, the advice is constantly being updated.  We therefore urge you to check official guidance on a regular basis. It is your responsibility to ensure you adhere to this guidance so that you are practising safely and not putting yourself, your or your clients at unnecessary risk. It is for each therapist to carry out a risk assessment on whether it is safe for them to continue to treat their clients.

Guidance on Coronavirus

We have signposted Government and Public Health England Guidance on our website.

If you are based in Scotland also check the NHS Inform Scotland and Public Health Scotland websites and for Wales see Public Health Wales.

We have also issued a joint statement as part of the PSA Accredited Registers Collaborative giving guidance to Registrants. You can find this on our website.

Factors to consider are:
Whether you or members of your staff should be practising self-isolation or social distancing.
Whether your clients can be seen and when they should be advised to self-isolate or practise social distancing.
Following advice on maintaining hygiene to prevent potential spread of the virus to yourself, and from you to, or between, clients.

Can you refuse to accept a new client or see an existing client?

You are free to decide who to accept as clients. For existing clients, you must have clear justification for refusing to continue a client’s care. One of the acceptable reasons for doing this if the client is putting you at risk. Icarus Therapists refer to your Icarus Therapist Operating Handbook

You should also ask them if they fall into a vulnerable group (see below), or live with someone who falls into a vulnerable group. You may want to follow this up with a text message or call just prior to the appointment to check the situation remains the same.

Should you see a client who falls into a vulnerable group?

People who fall into certain categories, for example, they are over 70 or are of any age but have certain pre-existing conditions have been advised to practise social-isolation for 12 weeks. These vulnerable groups are listed here.

Following this advice clients who meet these criteria should not be seen in any circumstance. People who live with a person who falls into a high risk group are also advised to practice social-isolation for 12 weeks.

Insurance Coverage – Therapists

We recommend you contact your insurers to establish your cover in respect of claims arising from coronavirus on your professional indemnity and/or public liability insurance.

Support for small businesses and the self-employed

HMRC have set up a support helpline for businesses and self-employed people concerned about not being able to pay their tax due to coronavirus. More information can be found here.

If you have any questions

Please don’t hesitate to contact us if you have any further questions or concerns. We can be contacted at

You can also contact your own professional association, who will also be able to advise or signpost you to the relevant information.


Sincerely yours

The Icarus team

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